Submit a Claim
The Sutton Claims Portal offers an efficient way to submit medical and dental claim expenses anytime, anywhere in the world. Submitting a claim is fast and easy - just answer a few questions, take a picture of your receipt, tap to sign, and submit it on the portal for our claims department to review.
For all other claims, please complete a CLAIM FORM and submit it to the Sutton Claims Department.
To submit medical and dental claim expenses, click the button below to get started.
Complete all of the policy information required in registration and add your claimants. You can edit this information at any time in your “Profile”.
You will receive a confirmation email to validate your new account, and you will be prompted to log in.
Click Submit a Claim on the homepage. Answer the questions, take a picture of your receipts, tap to sign, and submit your claim for our claims department to review.
Emergency and Global Assistance Services
Sutton has partnered with On Call International to provide assistance services when you are travelling. You may have access to the following assistance services:
Medical Assistance
Travel Assistance
Security Assistance
On Call is available 24 hours a day, 7 days a week. Please note that On Call is not a first responder. If you are in a medical emergency please call local emergency response services first and then call On Call as soon as possible after that.
Toll Free (North America Only): 1.855.464.8968
Calls from elsewhere in the world: 1.603.328.1355
Text-Only Number: 1.844.302.5131
Email: mail@oncallinternational.com
If you have questions about an existing claim, please contact us.
Monday to Friday 8 am-5 pm EST
33 Yonge Street, Suite 400
Toronto, ON M5E 1G4
Email: claims@suttonspecialrisk.com
Phone: 416.366.2223
Toll-free (Canada and the U.S.): 1.800.461.3292
Fax: 416.366.4608